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F1 TV Pro Users to receive refund after issues over the weekend

13:21, 29 Apr 2019

byBevan Youl

Users of the streaming service F1 TV Pro are to be due a refund by Formula 1 Management after the live broadcast of the Azerbaijan GP was affected.

F1 TV apologised to fans on Twitter for the issues that affected the stream and also said that they will be compensated because of it.

“We are very sorry for the problems you have experienced with F1 TV today,” F1 TV said.

“We are still actively investigating and will be refunding a proportion of subscriptions for those impacted over the coming days.”

The Official F1® Help Channel

@F1Help

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Replying to @F1Help

⚠️ We are very sorry for the problems you have experienced with F1TV today. We're still actively investigating the issue and we will be refunding a proportion of subscriptions for those impacted over the coming days.

12:56 PM · Apr 28, 2019

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Many users took to social media to convey their issues that they had and that it was not acceptable for the service.

Those affected will be contacted by email with details on how to receive their refund.